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Thread: Help!

  1. #1
    Junior Member
    Join Date
    Feb 2015
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    4

    Help!

    I HAVE LOST My account becouse i have change mobile phone ..my hold ID: L11226751 and the name is: Andre2mg. .
    my new ID: L12487847 and the name is: Andre2mg
    (Sorry for my english )
    thanks

  2. #2
    Senior Member Eowyn's Avatar
    Join Date
    Jun 2014
    Location
    Washington State, USA!!!
    Posts
    658
    What are the stars and relics of the old account?
    Main
    Witch: Eowyn L11177130 Alliance: Axiom
    Troll: Eowyn (Trolls) L11213621 Alliance: Dark Falcon
    Device: Samsung Galaxy SIII
    Mini
    Witch: Lady Arwen L12981662 Alliance: Axiom
    Troll: Tinuviel L12981670
    Device: Windows Surface RT running 8.1

  3. #3
    Junior Member
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    Feb 2015
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    4
    MY old level is :24,454 and the relics are 296
    Thanks Bye

  4. #4
    Junior Member
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    Feb 2015
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    Can you help me?

  5. #5
    Senior Member Eowyn's Avatar
    Join Date
    Jun 2014
    Location
    Washington State, USA!!!
    Posts
    658
    The devs don't work on the weekends so an answer will arrive tomorrow.
    Main
    Witch: Eowyn L11177130 Alliance: Axiom
    Troll: Eowyn (Trolls) L11213621 Alliance: Dark Falcon
    Device: Samsung Galaxy SIII
    Mini
    Witch: Lady Arwen L12981662 Alliance: Axiom
    Troll: Tinuviel L12981670
    Device: Windows Surface RT running 8.1

  6. #6
    Developer Real World's Avatar
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    Nov 2013
    Location
    Nottingham, UK
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    1,434
    This has been done now.

  7. #7
    Senior Member
    Join Date
    Dec 2013
    Posts
    277
    real world the game is messed up I have been transferred to another alliance in trolls and chat is also going crazy has someone caused all this? alliance boards all down and it seems the same in witches.

  8. #8
    There also seem to have a lot of glitches occurring on this game. I usually only get one but I had 10 constantly yesterday. It may be that the glitches are messing up the game and moving people around to another alliance. But I don't know

  9. #9
    Developer Real World's Avatar
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    Nov 2013
    Location
    Nottingham, UK
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    1,434
    Quote Originally Posted by JONBOB View Post
    real world the game is messed up I have been transferred to another alliance in trolls and chat is also going crazy has someone caused all this? alliance boards all down and it seems the same in witches.
    Is this anything to do with the base I've just recovered?

  10. #10
    how to add security methods retrieve your password if I forget it?
    Last edited by huyenham; 02-26-2015 at 02:41 PM.
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  11. #11
    Junior Member
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    THANKS!!! I love you!

  12. #12
    Quote Originally Posted by Eowyn View Post
    The devs don't work on the weekends so an answer will arrive tomorrow.
    I agree with you

  13. #13

  14. #14
    Junior Member
    Join Date
    Jul 2018
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    21
    if you change a new phone, i dont think the old data will transfer to the new one

  15. #15
    Junior Member
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    Jul 2018
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    Quote Originally Posted by brucekenway View Post
    I'm still waiting for their response

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  16. #16
    Junior Member
    Join Date
    Aug 2018
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    15
    Contact Hugo Team, they can help you. But you changed your mobile phone, it's hard to transfer the data

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