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mss73
01-23-2014, 07:58 AM
Hi

WP8

all nicks that contain Russian letters look like this (question marks):

???????
????? ????

Vejgaard
01-23-2014, 12:40 PM
Hi mss73,

We'll investigate this. Thanks for making us aware of the issue.

Best,

/S°ren

Vejgaard
01-23-2014, 01:00 PM
Hi mss73,

Do you experience this on your own account?

In case - could you send me your userID? (Found in setting/ help and then scroll all the way to the bottom)..

Best,

/S°ren

mss73
01-23-2014, 01:55 PM
Hi mss73,


As far as I chat, neither Russian player does not see Russian letters in nicknames

Just registered through Facebook, and saw the same

Just go to the alliances of TOP100 - "russia" or "russian" and enjoy ...

mss73
01-24-2014, 04:27 AM
201
Facebook

OleP
01-27-2014, 07:36 AM
If you have a username only contains questions marks, please provide my with your userid(can be found at the bottom of settings->help and the desired username. Then I'll correct it for you.

mss73
01-27-2014, 07:43 AM
Thanks.
But we want all these nicknames were corrected. In all platforms.
Communication is difficult, almost half of Russian in chat do not communicate.

my nick is latin (mss73)

OleP
01-27-2014, 08:20 AM
Thanks.
But we want all these nicknames were corrected. In all platforms.
Communication is difficult, almost half of Russian in chat do not communicate.

my nick is latin (mss73)

Due to our server not supporting cyrillic letters at the time they created their user, we unfortunately cannot auto correct all of the user names.

So please direct users to this forum, if they want it corrected.

mss73
01-27-2014, 08:50 AM
Oh. no! Really bad news.

Maybe, after next update let users change ? to any latin letter they want?

mss73
01-27-2014, 08:56 AM
"at the time they created their user" -
this time has not ended, new people continue to register such nicknames?

And how we still chatting in Russian? If the server does not support.

Darya
01-27-2014, 09:23 AM
hi. i need help. change please my nickname in game.
my id L10091393
change to Darya

big tnx :)

OleP
01-27-2014, 10:12 AM
"at the time they created their user" -
this time has not ended, new people continue to register such nicknames?


The issue was fixed some time ago, but seems like it is back. Thanks for letting me know, will get it fixed asap.

OleP
01-27-2014, 10:15 AM
hi. i need help. change please my nickname in game.
my id L10091393
change to Darya

big tnx :)

Should be done now.
It may take some hours before your username is update in game :)

mss73
01-27-2014, 11:43 AM
L9017955
asmadey83

please :)

P.S. I Saw Darya, it works!

mss73
01-27-2014, 12:53 PM
L9949650
Arina32

mss73
01-27-2014, 01:24 PM
One more localization bug.

Phrase "Be kind and send me reinforcements" in embassy window look normal, but in alliance chat any russian letters looks like ?????????? again.

this standard phrase in Russian comes every time again and again

One more idea:
put the checkbox "Remember the phrase"
like "need archers at least level 3"

OleP
01-27-2014, 02:41 PM
One more localization bug.
Phrase "Be kind and send me reinforcements" in embassy window look normal, but in alliance chat any russian letters looks like ?????????? again.
"

This one we already knew about, it's currently being addressed. I'll make sure the Russian version gets some attention for the next update!

The two users you mentioned should have a new username now.

Fair-play
01-27-2014, 05:36 PM
Hello,

Need to correct russian username

L9944407 - username: Arina32

Ziimmi
01-27-2014, 07:38 PM
hi. i need help. change please my nickname in game.
my id L10248145
change to ALENA

mss73
01-27-2014, 11:34 PM
Hmmm... name Arina32 is very popular :D

ved'ma iz ada
01-27-2014, 11:36 PM
hello:rolleyes:
L9977450
Ved'ma iz ada

Fair-play
01-28-2014, 05:25 AM
Hmmm... name Arina32 is thery popular

It is the same person about who you wrote. But it is her Witches profile)

mss73
01-28-2014, 09:10 AM
L9660687
kd795

Thanks!

OleP
01-28-2014, 09:22 AM
All done :)

Fair-play
01-28-2014, 09:47 AM
Thanks from Arina32 ))

Another one:

L9216404 - username: Dimon

CoreTrouble
01-28-2014, 06:06 PM
Have a nice day. I'm help my alliance "The Family", change russian nicknames.
Please, change this:
Id: L10216882
Nick: Gosha

CoreTrouble
01-28-2014, 08:10 PM
And one :)
id: L9250621
nickname: Alina

big tnx

Aleks
01-28-2014, 08:31 PM
L9199257 на *Imya mne-Legion*

Aleks
01-28-2014, 08:49 PM
sorry L9199257
*Imya mne-Legion*

Nikita
01-28-2014, 08:56 PM
King Hugo nickname in the game

Nikita
01-28-2014, 09:30 PM
Никита, ты о чем?это мой ник в игре)))

Fair-play
01-29-2014, 09:24 AM
Please, don`t spam)))

Thanks from Arina32 and Dimon)

Next one is: L9334647 username: apelsin

Hugo Games
01-29-2014, 10:04 AM
Just a reminder. This is an English speaking community, please keep the public conversation in English.
For more, please read the rules (http://forum.hugogames.com/showthread.php?4-The-Official-Hugo-Forum-Rules)

Danni / Community Manager

tania85
01-29-2014, 10:04 AM
L10006989 имя пользовотеля:tania85

tania85
01-29-2014, 04:28 PM
L10013912
tania21

CoreTrouble
01-31-2014, 09:24 PM
Have a nice day!
id: L9190534
nick: Aida

tnx)

Andrey
02-01-2014, 08:05 AM
L9489750
BUS

Merši!

Nikita
02-01-2014, 08:56 AM
Just a reminder. This is an English speaking community, please keep the public conversation in English.
For more, please read the rules (http://forum.hugogames.com/showthread.php?4-The-Official-Hugo-Forum-Rules)

Danni / Community ManagerHugo Games or you can create a website in Russian language?)))We in Russia love Hugo(Kuzya))))

CoreTrouble
02-01-2014, 12:20 PM
And one, plz :)
id: L10176633
nick: Sergey workout

tania21
02-01-2014, 03:54 PM
L10013912
tania21

mss73
02-02-2014, 10:36 AM
1 more

L9208436
nickname:
CTAC

Katrin
02-02-2014, 12:35 PM
Katrin L9585131

Katrin
02-02-2014, 12:44 PM
а через какое время вы измените ник?

mss73
02-03-2014, 08:03 AM
L9183688
aleksa55

tania21
02-03-2014, 05:04 PM
L10013912
tania21

Aleksej
02-04-2014, 06:12 AM
Please change the nick ID L9528046 Lubasha

mss73
02-04-2014, 06:41 AM
L9270914
DominatoR

mss73
02-05-2014, 07:26 AM
OleP gone ...

ved'ma iz ada
02-05-2014, 04:05 PM
hello:rolleyes:
L9871034
Karma

Thanks!

ved'ma iz ada
02-05-2014, 04:56 PM
Hello:)

L10135408
LanZeloT

Thanks!

ЖУЖА
02-05-2014, 08:47 PM
Народ, запуск игры блокируется табличкой что доступно обновление...( что делать?

Andrey
02-05-2014, 09:51 PM
L10124423
Insane

Merši

Irina
02-06-2014, 01:53 PM
L9865822 Iriska

Aleksej
02-06-2014, 03:07 PM
ID L9835370 nick sham77

Aleksej
02-06-2014, 06:44 PM
ID L10138006 insane

Aleksej
02-06-2014, 07:41 PM
ID L9268244 nick Lizik

Irina
02-06-2014, 07:45 PM
ID L9865822 nick Iriska

Andrey
02-07-2014, 03:08 PM
L10437736
Krasotka0606

mss73
02-08-2014, 12:04 AM
Ура, есть ответ админа:

Hi
.... we will have a developer changing the name. They are also working on a fix so Russian will work.

Monday when they are back at the office I will let them know. Thank you

Так что ждем понедельника, и исправлений! (wait for monday)

Katrin
02-10-2014, 11:47 AM
Пожалуйста измените ник
L9585131
Katrin90

mss73
02-17-2014, 12:40 PM
Nothing changed since Olep leave :(

Anders
02-17-2014, 01:51 PM
Hi Andrey, your username should be changed now.

Best Regards
HTW Team

Anders
02-17-2014, 01:53 PM
L9865822 Iriska

Hi Irina, your username should be changed now.

Best Regards
HTW Team

mss73
02-17-2014, 02:02 PM
L9270914
Denchik

L10013912
tania 21

And more from this topic please, and on the previous pages.

Just do not know until when changed, only the first few queries.

Anders
02-17-2014, 02:11 PM
L9270914
Denchik

L10013912
tania 21

And more from this topic please, and on the previous pages.

Just do not know until when changed, only the first few queries.

Hi mss73, they should be fixed now, we will go through the entire list.

mss73
02-17-2014, 02:12 PM
Hello. This is great :)

mss73
02-17-2014, 02:29 PM
L10583252
Vladislav

L9183688
vika25

L10338134
Olga23

ved'ma iz ada
02-17-2014, 04:31 PM
hello:)

L9871034
Karma


L10135408
LanZeloT

Thanks!

Hugo Games
02-17-2014, 11:27 PM
L10583252
Vladislav

L9183688
vika25


L10338134
Olga23

Hi mss73. I noticed in your post from 02-03-2014, 09:03 AM further down the page you wrote

L9183688
aleksa55

In the post above in the quote, the user with the same userID wants the name vika25?
It has been changed to vika25, and the rest of the name mentioned in this thread has been changed too.
If some are missing, let us know.

Thanks to our Russian friends for the patience.

Danni / Community Manager.

mss73
02-17-2014, 11:40 PM
Thank you all.

I hope the problem will be solved in the update, and each one has broken nicknames can change themselves, to not disturb you anymore.

mss73
02-18-2014, 05:11 AM
1 more

L9477405
Aleks13

Aleksej
02-18-2014, 05:57 AM
L10584935 zoomxxx

mss73
02-18-2014, 08:22 AM
L9226673
papa

mss73
02-19-2014, 08:21 AM
L9958804
Alexxx-tu

mss73
02-19-2014, 02:00 PM
L10422072
alenka

Hugo Games
02-19-2014, 02:10 PM
All names have now been changed to the desired ones.

Andrey
02-19-2014, 07:42 PM
thanks so much!
One more

L9498276
totsamxy

Merši

Hugo Games
02-19-2014, 08:02 PM
It has been fixed Audrey

Arven
02-21-2014, 02:04 AM
L9996516 - username Arven
L9996501 - username Arven

mss73
02-21-2014, 05:55 AM
L9933934
kottel

Aleksej
02-21-2014, 06:45 PM
L10257423 Smurfik

Ziimmi
02-21-2014, 06:48 PM
Plz. L10458486 - username: Alenushka

Aleksej
02-21-2014, 07:39 PM
L9196342 niks MAKAR

Aleksej
02-21-2014, 07:40 PM
L9029008 niks. kolja

Arven
02-21-2014, 08:06 PM
L9996516 - Arven
L9996501 - Arven

Aleksej
02-21-2014, 08:20 PM
L10625152. Janna

mss73
02-22-2014, 10:50 AM
L10081830
dimasik

Tria
02-22-2014, 03:53 PM
L10519815- Tria

Katrin
02-23-2014, 02:49 PM
L9585131
Katrin

Katrin
02-23-2014, 02:53 PM
L9585974
Katerina

Aleksej
02-23-2014, 08:42 PM
L9931612 inks LIKA

Aleksej
02-23-2014, 08:43 PM
L9931612 lika

mss73
02-24-2014, 08:37 AM
L10463095
stm10

LightLisKron
02-24-2014, 12:49 PM
Hi L10168233 nick - ZhenyaLight77

Hugo Games
02-24-2014, 07:04 PM
All users should now have the desired username.

mss73
02-24-2014, 07:44 PM
L9820373
gopstop

Aleksej
02-25-2014, 02:19 PM
L10583112 Jesus

Katrin
02-25-2014, 06:32 PM
L9678947
Yulia

Katrin
02-26-2014, 05:59 AM
L10163259
Sergey

Andrey
02-27-2014, 05:47 PM
L9153020
Ksu

golodnyj2005
02-28-2014, 10:34 PM
Hi.
L9827453
Golodnyj
THX!

Talia al Ghul
03-01-2014, 08:37 AM
Change both troll "LINK" L10434982 and witch "Queen" L10429275 to: Talia al Ghul

mss73
03-01-2014, 10:36 AM
Is it russian? :)

Talia al Ghul
03-01-2014, 02:47 PM
das nicht seine wirklich Ihre Sorge, aber jadas nicht seine wirklich Ihre Sorge, aber ja

Katrin
03-01-2014, 04:08 PM
v.L20.15958
Kirill

Katrin
03-01-2014, 04:10 PM
L2015958
Kirill

Katrin
03-01-2014, 04:11 PM
L9678947
Yulia

Hugo Games
03-03-2014, 08:55 PM
All users should now have the desired username

Hugo Games
03-03-2014, 08:56 PM
L2015958
Kirill

Can you please re-check the userID to see if it's correct.
Also let us know what the current username.

Thanks

mss73
03-03-2014, 11:29 PM
v.L20.15958
L2015958

hocus-pocus :)

Hugo Games
03-04-2014, 10:29 AM
v.L20.15958
L2015958

hocus-pocus :)

Hi mss73.
Can you please tell Kirill to re-check the userID
He has to go to settings > help and scroll to the bottom.

Thanks

mss73
03-04-2014, 10:51 AM
I'll catch Katrin

mss73
03-04-2014, 03:25 PM
L9126575
Mentiy

mss73
03-04-2014, 05:45 PM
L9105166
kristi

mss73
03-05-2014, 11:44 PM
L10854806
Vesna

mss73
03-06-2014, 10:29 AM
L10498628
Luca

Katrin
03-06-2014, 02:23 PM
L10797584
Nikita brn

Katrin
03-06-2014, 03:02 PM
L10620085
danila

Katrin
03-06-2014, 03:03 PM
L9987017
Andreev

mss73
03-07-2014, 01:34 PM
Change please.

But then again, you three days to rest and we play and suffer with "question marks."

Hugo Games
03-07-2014, 01:46 PM
Change please.

But then again, you three days to rest and we play and suffer with "question marks."

Hi mss73.
The names will be changed during today.
Hang in there.

mss73
03-07-2014, 01:48 PM
I hang there 24/7 minus sleep :)

Katrin
03-07-2014, 02:07 PM
L10477631
Snegir'

Hugo Games
03-07-2014, 02:58 PM
L10797584
Nikita brn

Hi Katrin.
Right now the username is :
stifler3407

Is that correct?

Hugo Games
03-07-2014, 02:59 PM
L10854806
Vesna

The username is already Кирилл
Is that correct or should it be changed?

mss73
03-07-2014, 03:03 PM
Looks like you've done something to the database.

You write nicknames consisting of Russian letters. Apparently what people wrote during registration.
It's good.

But in the game yet has never seen nick with Russian letters, all the same "?"

mss73
03-07-2014, 03:08 PM
P.S. Judging by the ID, only the most recent nicks in the database as Russian

Katrin
03-07-2014, 03:10 PM
L10837502
Oleg

Hugo Games
03-07-2014, 03:11 PM
New players can register with Russian characters, which the database now supports
When the new update is out, it will be possible to change the username, so those of you wishing to have a Russian username can have that.

The Russian username I posted, does that look like ??? in the game?
I have shared your msg with the team, so we can get this fixed asap if that's the case.

Katrin
03-07-2014, 03:13 PM
L10797584
Никита BRN
please replace

Katrin
03-07-2014, 03:15 PM
it should be replaced with L10797584
Nikita BRN

mss73
03-07-2014, 03:31 PM
The Russian username I posted, does that look like ??? in the game?

Yes. WP8 and facebook

in the game yet has never seen nick with Russian letters, all the same "?"

mss73
03-09-2014, 07:28 AM
L9438033
Imperator Maks

Katrin
03-09-2014, 05:01 PM
L1063287
Marina

mss73
03-09-2014, 05:34 PM
L1063287
Marina

Something wrong

mss73
03-11-2014, 01:02 PM
L10776379
Graf T.

Change please, even if russian nickname exists

mss73
03-12-2014, 01:42 AM
By the way, about the Russian language.

When can I write in Russian via Facebook?
It's only possible to write Latin characters.
Although Russian text chatting read without problems.

Katrin
03-12-2014, 07:25 AM
L10829701
Zawada

Hugo Games
03-12-2014, 01:10 PM
The names will be changed today.
@ mss
The characters are not being showed correctly on the screen, but the system supports it.
They are working on it.

Katrin
03-12-2014, 02:48 PM
L10263287
Marina

Hugo Games
03-12-2014, 04:49 PM
All the names have been changed.

Katrin
03-13-2014, 08:31 AM
L10960236
haisenberg

mss73
03-13-2014, 12:53 PM
Got it!
After update you can change your name yourself :)

Ура! Я победил вопросики.
После установки сегодняшнего обновления, ники можно менять :)

mss73
03-13-2014, 11:32 PM
People say Russian letters in nicknames shows for a second, then back ?????????'s.

You could not test???

As I said before, you do not have real testers. Some people apparently formal sit you all do not care.

Now again one and a half months to correct the mistakes that got out in this update: ((

Hugo Games
03-14-2014, 08:52 AM
Hi mss

It was my mistake. I was too fast to announce that it supported Russian.
It hasn't been officially announced yet and ofcourse it will not be annouced before it is all done.
The backend does support Russian, but not yet showing correctly on screen.

Sorry for the confusion.

mss73
03-14-2014, 09:27 AM
Clearly, I too hurried, thinking everything is ready :)

While, nevertheless, the problem is partially solved. People themselves can change the nicknames! Hooray!

Hugo Games
03-14-2014, 01:56 PM
We are very pleased to announce that Hugo Troll Wars now supports Russian.
Both usernames and in chat, so the issue with "????" should no longer be a problem.

Sbasiba to the Russian Hugo Troll Wars Community.

mss73
03-14-2014, 01:59 PM
337

I think topic exhausted.

Thanks

Anders
03-14-2014, 02:01 PM
Фтвукы Оутыут, my name looks good in russian ;)

Hugo Games
03-14-2014, 02:03 PM
337

I think topic exhausted.

Thanks

Beautiful language ;)
Great to see it working, hope you all enjoy it!

mss73
03-15-2014, 02:44 AM
still not complete as appears

340

last visible in chat as:
Граф Т.

And, also in troops request ???? ?.

mss73
03-17-2014, 03:05 PM
Also if you view someone's base - ?????

Now Russian letters works only in chat

Interllude
03-17-2014, 06:03 PM
у меня wp8 почему то игра не видит обновления поменяйте пожалуйста ник на Женек, ID L10568236

mss73
03-17-2014, 10:26 PM
Для WP и Facebook обновление еще не вышло, жди. Потом сам поменяешь.

For WP & Facebook still not update. Wait. After that you can change it yourself.

mss73
03-19-2014, 01:28 PM
all solved, as I can see

Real World
03-19-2014, 02:08 PM
Good to hear :) Let us know if we missed any others

mss73
04-02-2014, 03:11 AM
Still remained problem in one place - in the top players.
Not paying attention, but then again I saw asmadey83 from which topic started :)

384

385


And one more thing - in Facebook app is not possible to write Russian letters. But read with no problems.

mss73
04-16-2014, 04:51 AM
This is done intentionally, that the top players glows the very first nickname?




??? 27 1338
412

Artyrio... 27 1338
413

Real World
04-16-2014, 10:10 AM
Check again. This should be fixed now.

mss73
04-16-2014, 10:54 AM
Ok.
This is solved for all the nicknames?

Real World
04-16-2014, 11:16 AM
So I'm told :)